Performance

Overview

Performance is important for the following reasons:

• Directly impacts user satisfaction and engagement
• Affects search engine rankings and visibility
• Influences conversion rates and business outcomes
• Supports a consistent user experience across different devices and connection speeds

Performance metrics

Key system and server performance metrics for Penn Medicine web and digital products include:

• Server up time:99.9% is considered the industry standard for websites, ensuring minimal downtime and reliable access for users.
• Time to first byte (TTFB): Measures the duration between a user's request for a webpage and the arrival of the first byte of data from the server. <200 milliseconds (ms) is the standard for all Penn Medicine websites.

Last updated