Third-party hosting

As a healthcare organization, Penn Medicine applies strict requirements for third-party hosting, including HIPAA compliance and a Business Associate Agreement (BAA) when personal health information is involved. Third-party hosting must also meet privacy, security, accessibility, and performance standards.

Technical standards overview
Performance
Page load time
Browser and device compatibility
Domain policy
Vanity URLs
Third-party hosting
HIPAA and privacy
Use of QR codes

Standard scope

This standard applies to:

  • pennmedicine.org
  • All Penn Medicine websites
  • Penn Medicine mobile applications
  • All Penn Medicine digital products

Overview

Standards sustain patient trust and help guard Penn Medicine from data breaches, accessibility violations and legal liabilities. For Penn Medicine, as a healthcare organization, third-party hosting web standards are essential to:

  • Safeguard patient data and privacy (HIPAA)
  • Guarantee accessible digital services (ADA/WCAG)
  • Protect against security risks and legal exposures
  • Ensure consistent, high-quality performance
  • Preserve brand reputation and trust
  • Enable seamless system integration

Penn Medicine requirements

To achieve compliance for third party hosting, refer to the following requirements:

Contact

For questions, please contact  web-standards@pennmedicine.upenn.edu

Last updated

Date
Version
Description
08/11/25
1.0.0
Initial Release